
Fair Use Policy.
Last updated: May 14, 2026
Try Before You Buy
Every audit on Greater Than Services starts with a free preview. You see your scores across all three pillars (CRO, GEO, ASO), the executive summary, and your top priority — completely free, no signup required. This means you know exactly what you're getting before you spend a single rupee or dollar.
All Sales Are Final
Because we provide a free preview, all paid purchases of audit reports, Pro subscriptions, and Agency subscriptions are final and non-refundable once delivered. This protects us from abuse and lets us keep our pricing low for everyone. We recommend reviewing your free preview carefully before unlocking the full report.
Exceptions We Honor
While we don't offer general refunds, we will issue a full refund in these specific circumstances:
- Technical failure: If our system fails to deliver your report due to an outage or bug on our end and we cannot regenerate it.
- Duplicate charge: If you were accidentally charged twice for the same audit.
- Unauthorized payment: If your payment method was used without your authorization (subject to verification).
- Subscription cancellation: Pro and Agency subscribers can cancel anytime. We do not pro-rate the current billing period — you retain access until the period ends.
To request a refund under one of these circumstances, email contact@greaterthanservices.com within 7 days of the transaction, including your Razorpay payment ID and a description of the issue. We respond within 2 business days.
Subscription Cancellations
You can cancel your Pro ($29/month) or Agency ($99/month) subscription at any time from your dashboard or by emailing us. Cancellations take effect at the end of the current billing period — you retain full access until then. You will not be charged again after cancellation. We do not offer pro-rated refunds for partial months.
Why We Don't Offer General Refunds
At $9.99 per audit, our pricing is intentionally low to make expert-grade analysis accessible to founders, agencies, and marketers worldwide. Offering open refunds on digital products at this price point invites abuse (buy, screenshot, refund) that would force us to either raise prices significantly or shut down. Our free preview is designed to give you complete confidence in your purchase decision before you pay.
Chargebacks
We'd much rather resolve any concern directly than have you dispute through your bank. Initiating a chargeback without first contacting us may result in your account being suspended and future purchases blocked. Please email contact@greaterthanservices.com first — we typically respond within 24 hours.
Contact
Questions about billing or this policy? Email contact@greaterthanservices.com.